Getting Help

Freqently Asked Questions

Our FAQ below answers a number of the most common questions we get!

Digibell Helpdesk

Still need help? Visit our helpdesk to open a case with our support staff.

Kickstarter FAQ
What is Kickstarter?

Kickstarter is a crowdfunding platform. It allows you to pre-order items like Digibell. By gathering together alot of orders, it means we can make Digibell cheaper for everyone!

Can I buy Digibell now?

Digibell is availabe for pre-order through kickstarter here. Digibell will be shipping June 2018.

Will you ship to my country?

Yes, Digibell ships worldwide. We offer a flat rate postage charges for Europe and one for Worldwide. Shipping to the UK is FREE!

Can I still buy a Digibell after your Kickstarter campaign?

Yes. When our Kickstarter campaign has been successfully funded, you will be able to order a Digibell on our website.

However our Kickstarter has exclusive pricing that will not be the same. Pre-order now to get the best deal and make the Digibell a Kickstarter success.

Digibell FAQ
Will my cat mind wearing Digibell?

We have tested Digibell with many cats. None of them have taken the slighest notice of Digibell.

What is a safety-release collar?

Cats go to all sort of places, and there is always the chance they could snag their collar and not be able wriggle free.

With a safety-release collar, it will allow them to break away from the collar if they get caught.

Does Digibell come with a warranty?

Yes, in the unlikely event you have a problem with your Digibell, under our one year warranty we will replace it free of charge.

Does Digibell work in the rain?

It does. Digibell likes rain much more than your cat. We have designed Digibell from the begining to be water resistant.